BlackVault Support Portal
Please contact 1-866-394-0101 or email BlackVaultSupport@rentsys.com for assistance.
Step 1:
A member of our support team will contact you and direct you to this page after providing you with a Support Session Number.
Step 2:
You will then enter the Support Session Number and contact information after clicking on the WebEx Icon below, followed by the Submit button to begin the support session.
Step 3:
You are prompted to download a small virus-free plug-in.
Step 4:
With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Note: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard.
You can end the screen-sharing session at any time.
Go To Assist Support Session